Your Data

"We do not, and never will, sell or use your data, or that of your users."

All data is stored and managed within the EU or UK with leading cloud providers. The current service provider is Amazon Web Service (AWS). This may be changed to similar provider without notice.

Standard industry practices are used to protect the integrity and privacy of data, including the use of firewalls, encryption, security scans and secure credentials. Servers are regularly updated with the latest stable releases to mitigate the risk of vulnerabilities in 3rd party software.

Sensitive private data, such as addresses, is stored with additional application level encryption.

For security and operational reasons a full audit of user activity is retained and this includes IP addresses.

We may sometime need read parts of your data for support purposes. This is only in exceptional circumstances, and we will if possible ask your permission beforehand. If we do require access, it will always be a human. Never AI.

Please note this information is provided in addition to the Privacy Policy and Terms of Use . Please refer to these policies for all details.